About River:

River is an electric vehicle company building multi-utility scooters. At River, we’re building scooters of tomorrow for the ambitious youth of today. Because we believe people only need two things to achieve success: the desire to make it to the top, and the means to get there.

With our flagship product River Indie, SUVofScooters, is designed to help you get things done. Engineered to be a dependable ally on your road to success. We are backed by marquee international investors - these are mobility focused funds backed by Yamaha Motors, Al-Futtaim Automotive Group, Toyota VC and Maniv Mobility.

Roles and Responsibilities :

• Lead and motivate a team of sales associates to achieve sales targets and deliver excellent customer service.
• Develop and implement sales strategies to drive revenue growth and meet or exceed sales goals and soft product sales.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner, resolving issues to ensure customer satisfaction
• Train, coach, and mentor sales staff to enhance their product knowledge, selling skills, and customer engagement.
• Ensure compliance with company policies, procedures, and standards, including inventory management, pricing, and promotions.
• Manage inventory levels, replenishment, and merchandise presentation to optimise sales and customer satisfaction.
• Foster a positive work environment that promotes teamwork, collaboration, and a customer-centric culture.
• Monitor sales performance and analyse sales data to identify trends, opportunities, and areas for improvement.
• Collaborate with other departments, such as marketing and operations, accounts to support overall business objectives and initiatives.
• Prepare sales reports, budgets, and forecasts, providing regular updates to senior management on sales performance and key metrics.

Ideal Candidate :

• Bachelor's degree in business administration, marketing, or a related field preferred.
• Proven experience in retail sales management, with a minimum of 6 years in a leadership role.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers, employees, and senior management.
• Analytical mindset with the ability to interpret sales data and make data-driven decisions.
• Proficiency in Microsoft Office suite and experience with retail management software preferred.
• Flexible schedule, including weekends and holidays, as required by the demands of the retail environment.
• Demonstrated ability to multitask, prioritise tasks, and work effectively in a fast-paced environment.
• Strong problem-solving skills and the ability to handle challenging situations with diplomacy and professionalism.