Key Responsibilities

1. Lead, mentor, and guide a team of Process Excellence associates to deliver measurable business outcomes
2. Allocate team resources across improvement projects, auditing schedules, and process mapping initiatives
3. Build internal consulting capability by training team members on Lean, Six Sigma, and Value Stream Mapping (VSM) methodologies
4. Identify operational bottlenecks, waste, and variation in plant operations, supply chain, and administrative workflows
5. Design and deploy Lean Six Sigma frameworks (DMAIC, Kaizen, 5S, Poka-Yoke) to optimize yield, throughput, and cycle time
6. Lead change management efforts to ensure successful adoption of new processes and practices, minimizing resistance and maximizing engagement
7. Partner with cross-functional leadership (Factory Operations, Sales, Marketing, Supply Chain, Quality Assurance, Product Design and Engineering) to implement high-impact Process Improvement initiatives
8. Develop a structured qualification program encompassing various levels (e.g., Green Belt, Black Belt) to standardize process excellence competencies across the organization
9. Oversee the end-to-end documentation of core manufacturing processes, Standard Operating Procedures (SOPs), and Value Stream Maps (AS-IS and TO-BE models)
10. Establish governance frameworks to maintain standardized operational processes across multiple facilities or departments
11. Drive digital transformation by facilitating integration of process automation and digital workflow tools into traditional manufacturing environments
12. Work closely with stakeholders across departments to design and implement process changes that align with organizational goals
13. Establish and manage an enterprise-wide Process Compliance Audit Framework to ensure adherence to internal standards & also support certification to external standards like ISO
14. Conduct periodic process compliance audits, identify non-conformance root causes, and enforce Corrective and Preventive Action (CAPA) plans
15. Deliver regular audit compliance scorecards and risk reports to executive leadership

Ideal Candidate

1. Executive stakeholder management, team mentorship, analytical problem-solving, and change management expertise
2. Advanced proficiency in creating and analyzing workflow design, mapping current vs. future states process, and identifying bottlenecks, waste, and friction points
3. Ability to design, document, and enforce Standard Operating Procedures (SOPs) and best practices to ensure compliance and quality control
4. Deep understanding of DMAIC frameworks, waste elimination (Muda, Mura, Muri), cycle-time reduction, and root-cause analysis
5. Understanding of structured audit execution, compliance monitoring, and root cause analysis (5-Why, Fishbone, FMEA, A3 problem solving.)
6. Strong coordination and stakeholder management skills with the ability to influence without formal authority
7. Familiarity or hands-on experience in commercial functions like Sales, Marketing, Service, Dealer Development, Customer Service, Customer Experience is highly desirable.
8. Bachelor’s degree in Engineering, Business Administration, Operations, or a related discipline
9. Strong domain expertise in Manufacturing or Automotive / OEM / Auto-Ancillary environments
10. Demonstrated experience within commercial functions across industries like Automotive, CPG, FMCG, High-Tech is mandatory for this role
11. Certifications as a Lean Practitioner, Six Sigma Green Belt or Black Belt, or Certified ISO Internal Auditor will be an added advantage