Key Responsibilities

1. Lead pre-launch retail training bootcamps for upcoming dealership expansions across key western clusters, including Mumbai, Pune, Nagpur, Nashik, Ahmedabad, Surat, Vadodara and Rajkot, while establishing commercial readiness and product knowledge across dealership sales teams before public launch
2. Identify and certify dealership team leads and store managers to conduct daily 15-minute morning huddles and independently onboard new hires
3. Strengthen regional training capabilities by developing and institutionalizing dealership trainers, ensuring consistent training delivery across multiple locations
4. Train frontline teams on proactive lead engagement, objection handling, and customer follow-up practices to minimize booking drop-offs, while coaching dealership teams on customer de-escalation techniques, professional etiquette, and product feature demonstrations
5. Guide dealership staff in delivering structured test-ride experiences that emphasize vehicle dynamics, balance, and electric vehicle (EV)-specific performance, while explaining the total cost of ownership (TCO) and state-specific EV subsidies and incentives to ensure effective customer communication
6. Conduct structured dealership assessments and audits during site visits, covering sales pitch execution, demo vehicle presentation, and marketing collateral compliance
7. Submit dealership evaluation scorecards to the central customer experience (CX) and training leadership teams within 24 hours of each site visit
8. Undertake 60–70% interstate travel across Maharashtra and Gujarat

Ideal Candidate

1. Graduate or postgraduate degree in business administration, business management, or a related discipline
2. 3–6 years of experience in multi-territory retail training, channel capability development, or franchise enablement within automotive or electric vehicle (EV) original equipment manufacturers (OEMs) or premium retail networks.
3. Fluency in Hindi, Marathi, and/or Gujarati, along with working proficiency in English
4. Strong understanding of two-wheeler industry dynamics, retail operations, dealer-principal relationships, and consultative sales processes
5. Strong facilitation skills, high energy, multilingual classroom and on-floor training capabilities, situational coaching abilities, and independent travel planning skills