<div> <p>Requirements –</p> <ul> <li>Minimum 1-3 years in customer support and escalation </li> <li>Graduation is mandatory</li> <li>Job Location: Baner, Pune</li> </ul> <p><br></p> <p> Key Responsibilities:</p> <ul> <li>Creating ‘delight’ for the customer during the project life cycle</li> <li> Assisting with adherence to project timelines </li> <li> Conflict resolution </li> <li> Tracking customer experiences across online and offline channels </li> <li> Collaborating with the internal teams to enhance customer service and brand awareness</li> <li> Identifying customer needs and taking proactive steps to maintain positive experiences</li> <li> Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications</li> <li> Analyzing customer feedback on products and services offered </li> <li>Documenting processes and logging technical issues, as well as customer compliments and complaints.</li> </ul> </div>

Customer Service

(Prospecting)

(Customer Service)

Pune, Maharashtra, India

SolarSquare Energy is a solar energy solutions providing company.

Mumbai, Maharashtra, India

SolarSquare Energy

Customer Service Executive

We fund research and invest in planet-healing technologies

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