• Roles & Responsibilities –

o Sales & Marketing – - Identify, evaluate, negotiate, and manage opportunities in business processes and contribute to the organization's short and long-term business goals. -

Evaluate findings, prepare reports and make recommendations about the business and financial viability of alternative opportunities. -

Establish long-term professional relationships with potential stakeholders and partners to promote the new processes and services -

Lead meetings and negotiations with stakeholders and business partners to pursue business opportunities and protect the organization's business interests -

Creating marketing mix and finding key channels for new market activations -

Driving marketing campaigns using the optimal mix of digital and offline mediums

o Customer Experience – - Own the end-to-end experience of all customer segments. - Interact with internal (engineering and logistics) teams to ensure a delightful, seamless experience for the end customers.

- Analyze feedback from appropriate networks or measurements within the organization

- Follow and ensure the progress and speed of development actions/projects are well defined and measured

o People Management – - Lead and coordinate improvement activities and development programs - Lead, direct, evaluate and develop a team of business development analyst professionals to ensure that projects are conducted credibly and that recommendations and reports are accurate and timely

o Process Optimization – - Manage and maintain the development roadmap in cooperation with all responsible functions - Define dashboards for greater visibility and debugging customer acquisition, customer interaction, and project execution processes